Hamilton

"Nice office & staff but I want to give a big shoutout to the young lady by the name of Ashanti that works here. My grandmother came in for a treatment, and she was so welcoming and made us feel very comfortable. very knowledgeable and very patient with us. It's hard to find good people in this socie..."

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places/ChIJTU_xstJYwYkRcyr9biaRP-s/reviews/Ci9DQUlRQUNvZENodHljRjlvT2taTFdtRmpNazV6VkdSdFRuWTRiak53VTFaUFdtYxAB

This is based on my experience with my daughter that has Autism. I felt dismissed pretty much immediately. The dental assistant rudely told my daughter "u have to stop screaming or youll scared the other kids" with an annoyed face. I kindly told her that shes autistic and doesn't understand what shes trying to tell her.  In which i did put on her form that shes autistic so that they knew. Also, i was not expecting her to react this way, so I was trying my best to console her. During this time i was holding my daughter and trying to comfort her. Then the dental assistant IMMEDIATELY left and grabbed the manager. Which I understand, she was very scared and most likely wouldnt have done good so it was better to reschedule, but it was just that feeling of being immediately dismissed..Noone tried even though they treat kids there as well as adults and my child isnt the only one scared to be at the dentist.. The manager told me "as a mom i wouldnt traumatize her if shes not having any issues right now" as if my mission was to traumatize her. This isn't saying that this wasnt the best choice to not go through with the appt, it 100% was. But it was the feeling of being dismissed almost immediately that I didn't like or feel welcome. I will not be returning to this office

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Nice office & staff but I want to give a big shoutout to the young lady by the name of Ashanti that works here. My grandmother came in for a treatment, and she was so welcoming and made us feel very comfortable. very knowledgeable and very patient with us. It's hard to find good people in this society so Kudos to her. My grandmother will be a longtime patient because of this employee :)

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The hygienist that cleaned and polished my teeth was wonderful(5 stars for her). She is always professional and kind. However, waiting TWO hours for a check up and cleaning is unacceptable! I thought they forgot about me.  I will continue to look for a new dentist because every time I go, I wait and wait for at least an hour. What’s the point of having an appointment time? My time is valuable too.

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My first time there. I had a lot of doubt about the place. But from Stacey at the front desk to everyone attending to me in the back, all of my doubts ceased. Their kindness, patience, help, & instructions were surprising beyond my expectations. They were all absolutely wonderful in every way. Phew! What a relief & joy! Guess they’re a keeper in my book. I hope the bill is as marvelous. Thank You all!

places/ChIJTU_xstJYwYkRcyr9biaRP-s/reviews/Ci9DQUlRQUNvZENodHljRjlvT21ONmMzTjBORnA1VG05R2VHRjVaemxxVjI1MlFtYxAB

Had terrible experiences at Eastern Dental in Hamilton.  Dr. Galati seemed rushed all the time and was not friendly to me.  Another time my cleaning appointment was cancelled after I showed up after the staff didn't even bother to call me beforehand.  When I needed a root canal it was not done at Eastern as I was sent way out of my way to Endodontics, Ltd. in Langhorne, Pa. to have it done.  Other times way too crowded, so I would sometimes sit there for over an hour waiting to be seen.  The hygenists I had no problem with, they were efficient and friendly.   But overall, I should have left Eastern long ago as I was a decades+ long patient.  I miss Dr. Levine as office is different now without him.   Finally stopped going there and couldn't be happier as now getting great care elsewhere.

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