Hackensack

"I don’t understand why this dental office has so many bad reviews!
Dr. Mariya and her assistant, Michael, did a really great job. It was my second root canal treatment, and it was absolutely painless!
I felt very comfortable during the procedure, even though I usually have a strong gag reflex and a ..."

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places/ChIJGaQO9Rr6wokRhhJF5cIeU2Y/reviews/Ci9DQUlRQUNvZENodHljRjlvT25Cdk5GbFdRbXhUUWxwWFZucDJha0ZyWm1KSGVGRRAB

I don’t understand why this dental office has so many bad reviews!
Dr. Mariya and her assistant, Michael, did a really great job. It was my second root canal treatment, and it was absolutely painless!
I felt very comfortable during the procedure, even though I usually have a strong gag reflex and a fear of dentists.
The girls at the front desk were super friendly and answered all my questions. I’m really happy with my experience and would definitely recommend this office!

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I never leave reviews, especially bad ones, but I am so upset about my experience here and want people to reconsider. If I could turn back time, I would’ve searched harder rather than going to the first person who accepted my insurance. I got a root canal here and left with more pain than I initially had. I returned and Dr. Rozenblum drilled more off- way more. She said my pain was because I clench and grind at night. The look on her face told me she did something wrong, but she told me I’d feel better soon and I wanted to believe it. I was careful with my temporary filling and had to wait until I felt better to get a crown. When I finally felt better, a different practice’s dentist said this endodontist drilled off too much to lay a crown. As I was waiting for my crown lengthening, I randomly felt pain and it grew worse and worse. Just found out I need to get my tooth extracted and I am devastated. I take good care of my teeth and never saw this coming. Beware of this place. I’m sure they do decent work but in my case, I lost a tooth because of her carelessness.  2 different dentists agreed she drilled way more than they should have. This is going to cost me so much money that I really do not have. Also, I told this doctor I have very bad anxiety with the dentist and her bedside manner was not good. I’m pretty sure she was on the phone during my initial procedure (I had headphones so idk if she thought I wasn’t listening but it sure sounded like she was on the phone.) She also told me I am prone to sleep apnea (which is very serious and no dentist agrees with her on that- I have no signs or risk factors of sleep apnea). Her general demeanor was not comforting. There were other small things that added up to my discomfort but I feel this is all the important stuff. I did find the rest of the staff to be very sweet

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I cannot say enough amazing things about this dentist office. From the moment I called, the front desk went above and beyond—they even helped me resolve an issue with my referral ,which honestly made the difference in me being able to come here at all. That level of care and effort is rare, and I’m so grateful to have found this dentist office 🥰

When I arrived, the atmosphere was welcoming calming and clean . The dentist was incredibly gentle, compassionate, and took the time to connect with me as a person, not just a patient. Everything was explained clearly, the entire process was painless, and I felt completely comfortable the whole time. The work they did was so clean and precise—my tooth came out absolutely beautiful, and I couldn’t be happier with the result.

If you’ve ever had fear of going to the dentist, this is absolutely the place to go. You’re treated with true compassion and understanding every step of the way. I left feeling cared for, respected, and honestly amazed at how smooth the experience was.

I highly, highly recommend this dentist to anyone—especially those who are nervous about dental visits. This office is the definition of patient-centered care ❤️

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I always heard that root canals were awful, but i never anticipated how bad it would be. However, everyone at the office made me feel extremely comfortable. They did a great job, very considerate on how i felt, and got it done efficiently. Hoping I don’t need another procedure in the future; but i would pick Advanced Endodontics Alliance every single time. Thanks again!

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The office manager is extremely hostile and unnecessarily rude in a way that made me leave in tears. I am a shy person and came in peacefully (although in extreme pain) for an appointment that they fully scheduled a week and a half out (took my name and insurance information, told me to come at a specific time), but refused to see me as they never actually booked the appointment. There was a mixup about referrals, as my insurance does not require one, but it is "office policy" to have one. I politely told her that my insurance doesn't require one but she proceeded to mock me in the same way that children do when they don't get their way. She then scolded me about how this is my problem and not theirs, and continued repeating herself until I internally accepted that she does not possess an ounce of empathy or problem solving skills and there's no way to find a solution together. I am sitting in my car in utter awe at how a manager can have such disgusting behavior towards a prospective patient. I will never be back here and feel sorry for the doctor who is losing business based on their office staff. I don't care what excuse she will come up with after reading this. You don't treat people this way, especially in the medical field, and especially when it was your office that messed up with the initial communication.

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