Your Privacy Matters

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Data Protection

Your data is encrypted and secure

Transparency

Clear about how we use data

Your Control

Exercise your data rights anytime

Last Updated: January 2026

Committed to protecting your privacy

AppointPanda ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1Information We Collect

We collect information you provide directly to us, such as when you create an account, submit a form, or contact us. This may include: • Name and contact information (email, phone number) • Account credentials • Profile information for dentists and clinics • Appointment requests and booking details • Reviews and feedback you submit • Communications with us We also automatically collect certain information when you use our platform, including: • Device information (browser type, operating system) • Usage data (pages visited, time spent) • IP address and location data • Cookies and similar technologies

2How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services • Process appointment requests and facilitate bookings • Send you notifications about your appointments • Respond to your comments, questions, and requests • Send you marketing communications (with your consent) • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions • Personalize your experience on our platform • Comply with legal obligations

3Information Sharing

We do not sell your personal information. We may share your information in the following circumstances: • With dental clinics when you request an appointment • With service providers who assist in our operations • To comply with legal obligations • To protect our rights and prevent fraud • With your consent or at your direction When you submit an appointment request, your contact information will be shared with the relevant clinic to facilitate the booking.

4Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments • Access controls and authentication • Secure data storage practices However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5Your Rights

You have the following rights regarding your personal information: • Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate or incomplete data • Deletion: Request deletion of your personal data • Objection: Object to processing of your personal data • Portability: Request transfer of your data to another service • Withdrawal: Withdraw consent at any time To exercise these rights, please contact us at support@appointpanda.com.

6Cookies

We use cookies and similar tracking technologies to collect and track information about your use of our platform. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

7Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

8Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: AppointPanda United States Email: support@appointpanda.com

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