Cookie Transparency

Cookie Policy
Complete Transparency

We believe in complete transparency about how we use cookies and tracking technologies. This policy explains what cookies we use, why we use them, and how you can control them.

Last Updated: January 15, 2025
GDPR Compliant
User Controlled

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember information about your visit, making your experience more convenient and personalized.

Enhanced Experience

Remember your preferences and settings across visits

Security Protection

Enable secure authentication and prevent fraud

Performance Insights

Help us improve website speed and functionality

Your Control

You have complete control over cookies. You can accept all, reject non-essential ones, or customize your preferences at any time.

Essential Cookies
Required
Analytics & Functional
Optional
Marketing
Optional

Types of Cookies We Use

Detailed breakdown of all cookie categories and their specific purposes

Essential Cookies

Required

Required for basic website functionality and security features.

Duration: Session/1 year

Examples:

  • Authentication tokens
  • Security preferences
  • Session management
  • CSRF protection

Analytics Cookies

Optional

Help us understand how visitors interact with our website.

Duration: 2 years

Examples:

  • Page views and traffic
  • User behavior patterns
  • Feature usage statistics
  • Performance metrics

Functional Cookies

Optional

Remember your preferences and enhance your experience.

Duration: 6 months - 2 years

Examples:

  • Language preferences
  • Theme settings
  • Form data
  • User interface state

Marketing Cookies

Optional

Track visits across websites to display relevant content.

Duration: 30 days - 2 years

Examples:

  • Campaign effectiveness
  • Cross-site tracking
  • Ad personalization
  • Conversion tracking

Third-Party Cookie Partners

Trusted partners who help us provide better service through their specialized tools

Google Analytics

Can Opt Out
Purpose:Website traffic analysis and user behavior insights
Duration:2 years
Data Shared:Anonymized usage data

Intercom

Can Opt Out
Purpose:Customer support chat and help desk functionality
Duration:1 year
Data Shared:Support conversation data

Stripe

Essential
Purpose:Payment processing and transaction security
Duration:Session
Data Shared:Payment metadata only

AWS CloudFront

Essential
Purpose:Content delivery and website performance optimization
Duration:Session
Data Shared:Performance metrics

Manage Your Cookie Preferences

Multiple ways to control cookies and customize your privacy settings

Cookie Banner

Use our cookie consent banner to accept all, reject non-essential, or customize preferences.

Browser Settings

Configure cookie settings directly in your browser for global control across all websites.

  • • Chrome: Settings → Privacy
  • • Firefox: Options → Privacy
  • • Safari: Preferences → Privacy

Clear Data

Delete existing cookies and stored data to start fresh with new privacy preferences.

Keyboard shortcuts:
• Ctrl+Shift+Delete
• Cmd+Shift+Delete (Mac)

Impact of Disabling Cookies

What happens when you disable different cookie types

Disabling Essential Cookies

  • • Unable to log into your account
  • • Security features may not work
  • • Form submissions may fail
  • • Basic functionality impaired

Disabling Optional Cookies

  • • Preferences not remembered
  • • Less personalized experience
  • • Analytics data not collected
  • • Core functionality still works

Cookie Policy Updates & Questions

We'll notify you of any significant changes to our cookie policy and are always available to answer questions

Policy Changes

We'll update this policy when we add new cookies or change how we use existing ones. You'll be notified through our website banner.

30-day notice for major changes

Questions & Support

Have questions about cookies or need help managing your preferences? Our privacy team is here to help.

Email: privacy@appointpanda.com

Privacy-Conscious AI Platform

Experience our AI receptionist services with full transparency and control over your data and cookies. Your privacy is our priority.